Before You Continue

This AI assistant provides general information based on the Hays & Food Smart Associate Handbook and is intended as a convenience tool only.

It does not constitute:

Legal advice
An official interpretation of company policy
A guarantee of accuracy or completeness

Information may be incomplete, out of date, or not applicable to your specific situation. Always verify important matters — including discipline, leave, benefits, termination, and pay — directly with your Store Manager or Human Resources before taking action.

By clicking "I Understand & Agree", you confirm that you understand this tool is for general reference only and that Hays / Food Smart is not liable for decisions made based solely on AI-generated responses.

Ask About Your Handbook

Get quick, accurate answers about policies, benefits, schedules, dress code, and more — based on the official Hays & Food Smart Associate Handbook.

How much vacation time do I get? What is the dress code? How does holiday pay work? What is the attendance policy? Can I use my rewards account for customers? What is the drug testing policy? How do I report harassment? Rules for selling alcohol?

Answers are based on the official handbook · Always confirm important matters with your Store Manager or HR

Associate Handbook

Hays & Food Smart — Official Associate Handbook (Revised October 10, 2025)

Employee Management

Add new associates, reset PINs, and manage roles.

➕ Add New Employee

Employee ID (enter exactly as employee will type)

First Name

Last Name

Starting PIN

Role

👥 All Employees

ID	Name	Role	Status	Last Login	Disclaimer Accepted	Actions

AI Guidance

Add instructions that help the AI give better, more specific answers. These are injected silently into every conversation — employees never see them.

➕ Add Guidance Entry

Topic

Instruction for the AI

📋 Active Guidance Entries

No guidance entries yet.

Handbook Editor

Edit handbook sections directly. Changes take effect immediately — the AI and the employee handbook view both update instantly. This does not change your official printed document.

📄 Import from PDF

Upload a handbook PDF and the AI will automatically split it into sections for your review. Nothing is saved until you approve and commit.

No file selected

➕ Add New Section

Section Title

Order #

Content

📖 Handbook Sections

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Question Log

All employee conversations with the handbook assistant.

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Total Conversations

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Today

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Unique Employees

💬 Conversations

Rate Limits

Control how many questions employees can ask to manage API costs. Changes take effect immediately.

⚙️ Question Limits

Questions per hour (per employee)

How many questions one employee can ask in any 60-minute window.

Questions per day (per employee)

Daily cap per employee. Resets at midnight.

Questions per day (entire company)

Total daily cap across all employees. Protects against bot attacks.

Maximum question length (characters)

Questions longer than this are rejected. Prevents prompt injection.

Settings saved successfully.

📊 Current Defaults

These limits are designed to allow normal employee usage while preventing abuse:
• An employee asking 20 questions/hour is using the tool heavily but legitimately.
• 100 questions/day per employee covers even the most active users.
• 500 questions/day company-wide costs roughly $5 in API fees at current rates.
• Adjust these up if employees are hitting limits legitimately, or down to reduce costs.